RostidoRefund Policy
Last updated: October 2026
We want you to pay for Rostido only if it works for you. Here is how refunds and cancellations work.
1. 14-day money-back guarantee
If Rostido isn't right for you, ask for a refund within 14 days of your first payment for a plan and we'll refund it in full. No questions asked. This applies to every billing interval (monthly, 3 months, 6 months and yearly).
2. Renewals
Renewal payments can be refunded within 14 days of the renewal date if you haven't used the paid features since then. Outside that window, cancelling stops the next renewal and you keep access until the end of the period you paid for.
3. How to ask
Email [email protected] from the address on your account, or reply to your receipt email. Our payments are handled by Paddle.com, our Merchant of Record, so you can also request a refund directly at paddle.net. Refunds go back to the original payment method, usually within 5 to 10 business days.
4. Cancelling
You can cancel at any time from Settings → Plan & billing. Your plan stays active until the end of the current billing period and is not renewed after that.
5. Your rights
This policy does not limit any rights you have under the consumer law of your country.